Comments on: Dell Disappoints http://michaela.idwellness.org/2010/05/25/dell-disappoints/ Mon, 16 Aug 2010 17:06:36 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Michaela Conley http://michaela.idwellness.org/2010/05/25/dell-disappoints/#comment-30 Michaela Conley Sat, 05 Jun 2010 22:25:47 +0000 http://michaela.idwellness.org/?p=141#comment-30 Happy Day! Late on Thursday my replacement computer arrived from Dell! I have no words to describe the pure joy of being able to again work on a computer that has enough power to do what I ask of it. Whew... all better now :-) Happy Day! Late on Thursday my replacement computer arrived from Dell! I have no words to describe the pure joy of being able to again work on a computer that has enough power to do what I ask of it. Whew… all better now :-)

]]> By: charlie arehart http://michaela.idwellness.org/2010/05/25/dell-disappoints/#comment-29 charlie arehart Thu, 27 May 2010 17:36:09 +0000 http://michaela.idwellness.org/?p=141#comment-29 I certainly concur. I recently bought a new laptop and did not even consider a Dell, after about 5 straight machines over about a dozen years. Service used to be phenomenal but has indeed fallen off tremendously. Made the others more worth considering despite their equally poor histories. Too bad to see, across the sector, but market forces will reign (as to why it's fallen off, and why eventually it will bite them). Sorry you had to suffer this, Michaela. I certainly concur. I recently bought a new laptop and did not even consider a Dell, after about 5 straight machines over about a dozen years. Service used to be phenomenal but has indeed fallen off tremendously. Made the others more worth considering despite their equally poor histories. Too bad to see, across the sector, but market forces will reign (as to why it’s fallen off, and why eventually it will bite them).

Sorry you had to suffer this, Michaela.

]]> By: Kelly House http://michaela.idwellness.org/2010/05/25/dell-disappoints/#comment-28 Kelly House Tue, 25 May 2010 14:21:31 +0000 http://michaela.idwellness.org/?p=141#comment-28 The only thing more frustrating than a recurring systems problem is working with these big corporations to get them resolved! (Yeah, I'm looking at you too Comcast). My dad had a Dell for years and loved it. A couple of years ago he got a Dell laptop and noticed the customer service was not what it once was. I hope you get up and running soon. The only thing more frustrating than a recurring systems problem is working with these big corporations to get them resolved! (Yeah, I’m looking at you too Comcast). My dad had a Dell for years and loved it. A couple of years ago he got a Dell laptop and noticed the customer service was not what it once was. I hope you get up and running soon.

]]> By: Mark Kittleson http://michaela.idwellness.org/2010/05/25/dell-disappoints/#comment-27 Mark Kittleson Tue, 25 May 2010 13:05:12 +0000 http://michaela.idwellness.org/?p=141#comment-27 Like so many big companies...when they were starting off service and quality is great. When they get big, that service and quality drops. My university requires us to buy Dell...but based on this story (and others) I'd never buy a Dell for my personal use. Too bad... Like so many big companies…when they were starting off service and quality is great. When they get big, that service and quality drops. My university requires us to buy Dell…but based on this story (and others) I’d never buy a Dell for my personal use.

Too bad…

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